Privacy Protection
Craft Classroom (referred to as ‘we’, ‘us’, and ‘our’) respects the privacy of our demonstrators, customers, and those who visit our Website, online areas, participate in our interactive forums, or purchase Stampin’ Up! products. We provide this Privacy Policy to explain our practices regarding the information we collect when you enter our online areas or provide information to us in any other way. This Privacy Policy will also instruct you as to what to do if you want Craft Classroom to modify or remove personal information we have collected from you.
Consent
By using Craft Classroom’s online areas, you agree to the terms of this policy. If you do not agree to this Privacy Policy, please do not use the Craft Classroom online areas. Craft Classroom reserves the right to change this Privacy Policy at any time. Your continued use of Craft Classroom’s online areas following the posting of changes to this Privacy Policy will signify your acceptance of those changes. Although we may make changes to this Policy, our fundamental commitment to privacy protection will not change.
Applicable Web Sites
Our Web site may contain links to other sites that are not controlled or operated by Craft Classroom. Once you access another site, you are subject to the privacy policy, if any, at the new site. Any links are provided as a service to you, and Craft Classroom does not endorse and is not responsible for the content or policies of any other sites. Craft Classroom can assume no responsibility or liability whatsoever for the practices, actions, or policies of these third-party sites, and cannot be responsible for the content or privacy practices of such sites.
Information Collected
In general, you can browse our Website without disclosing any information about yourself. We may collect non-personal information automatically through the use of ‘cookies’, a standard feature of browser software used by most Websites. A cookie is a small text file that is stored on your computer’s hard drive. This allows us to tailor the Craft Classroom Website to your specific interests and preferences. In general, cookies do not contain any personally-identifiable information unless you specifically supply that information. We use cookies to store information such as temporary session identification numbers and your Craft Classroom membership number, if you have established an account. If you want to disable these cookies, most Internet browsers will allow you to delete cookies from your computer hard drive, prevent them from being stored, or signal a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about these functions.
We may also collect anonymous technical and navigational analysis information to help us provide better customer service. The information collected may include the domains from which people visit, computer browser type, operating system type, pages visited, and average time spent on our Website. This information may be used, for example, to alert you to software compatibility issues, resolve technical or service problems, and improve our Website design and functionality.
Craft Classroom will not collect or retain any personal information about you (that is, your name, address, telephone number, or e-mail address) unless you provide it to us voluntarily. If you register for an online membership account, we will ask you for personal information, including your name, e-mail address, and Username as a minimum. When you make a purchase, our payment gateway – PayPal – will also ask for your credit card or other payment information, as well as billing and shipping information. PayPal retain your credit card and other payment details in their secure facilities and they do not pass any of these details to us. The other personal information will be stored in your personal profile and protected with your username and password, as chosen by you. We will send out confirmation e-mails whenever you register, choose an event, or make a purchase to inform you that we received your personal information or to confirm your purchase. Registering for an account with us is optional. If you choose not to register or provide personal information, you can still use the Craft Classroom Website. However, you will not be able to purchase items, receive e-mail alerts, galleries, or access all of our information.
Our Use of Information
As explained above, we use the information we collect to enhance your overall experience while visiting our online areas and to assist you with your Craft Classroom experience. We retain information about your previous purchases of Craft Classroom products and services in order to customise our Website for your future visits and we may use your e-mail address to send you updates about new products, promotions, and other items of interest. When we collect personal data from you in connection with a transaction, we may extract some information about that transaction in an anonymous format and combine it with other anonymous information. This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns.
We do not collect or use personal information for any purpose outside of customer service, Website administration, online shopping, and company communications. Craft Classroom does not sell, trade, or rent your personal information to any other parties, period!
Children
We believe it is important to protect children’s privacy. Craft Classroom does not intentionally collect any personal information from persons under 18 years of age. If you are under 18, you may use the Craft Classroom Website only under the supervision of a parent or guardian.
How We Safeguard Your Personal Information
Keeping personal information secure is a top priority for Craft Classroom. We allow access to information about you to only those Craft Classroom employees who need to know the information in order to perform their jobs. To protect your personal information, we maintain physical, electronic, and procedural safeguards. These safeguards are reviewed and adjusted regularly in response to advances in technology. The Craft Classroom Website uses some of the most secure forms of online communication available, including data encryption, Secure Sockets Layer (SSL) protocol, placing a firewall for data storage that contains personal information, and requiring usernames and passwords. These technologies provide a high level of security and privacy when you access your account information, or initiate online transactions. For your security and surety, Craft Classroom does not collect or store any credit card or other payment information, however, we do partner with external secure payment gateways to facilitate these services.
What You Can Do
For your protection, we strongly recommend that you do not provide your account information, user name, or password to anyone. If you become aware of any suspicious activity relating to your account, please either login and change your password or contact us immediately.
How to Update, Correct, or Remove Your Personal Information
We provide opportunities for you to review, correct, or delete your personal information through our Web site, via email and telephone. If you have registered with us, you will be able to view and modify any information contained in your personal membership profile by using the editing tools contained in the member’s section of the Craft Classroom Web site. You may also contact us using the address, telephone and email addresses listed in the ‘How to Contact Us’ section of this policy statement. Before providing you with any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity, we reserve the right to refuse to send you the personal data.
How to Contact Us
We use e-mail links on our Web site to allow you to contact us directly with any questions or comments you may have. You may also direct any inquiries or concerns to:
Website Support
Craft Classroom
17 Mossvale Drive, Wakerley
Queensland. Australia. 4154
+61 7 3348-9456
(NOTE:If you send an e-mail, please summarize the nature of your question in the subject line.)
